Degraded performance and increased error rate

Incident Report for DNAnexus Inc

Resolved

This incident has been resolved.
Posted Feb 07, 2026 - 18:34 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2026 - 09:41 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2026 - 09:39 UTC

Investigating

We are seeing degraded performance in Azure-westus region that is related to the outage of our cloud provider.
Posted Feb 07, 2026 - 09:31 UTC
This incident affected: Titan API, Titan Jobs, Titan Data, and Apollo.